Shenandoah Memorial Hospital

The Nebraska Medical Center - Shenandoah Clinic
1 Jack Foster Drive
Shenandoah, Iowa
Phone:  (712) 246-7400

Caring for the Whole Family

The family practice physicians of the Nebraska Medical Center provide care for all ages, from childhood diseases, adult health conditions to older adults.  Our physicians are dedicated to providing you and your family with the best medical care.

>  Billing information

>  Confidentiality

>  Contact information                                                                                        Mission

Billing Information

Services provided by the Nebraska Medical Center family physicians will be billed by the clinic.  Billing representatives can be reached by call (712) 246-7483.

Primary Insurance
Then Nebraska Medical Center-Shenandoah Clinic will file claims for patients who are covered by private health insurance plans.  Please provide current information concerning your insurance carrier at the time of check-in.  you will need to present a copy of your insurance card complete with the address and phone number of your carrier to our receptionists at each visit.  A photocopy of your card will be forwarded to our billing office so that we can file your claim successfully.  Co-pays (usually printed on your insurance card) as well as deductibles and outstanding balances are due at the time of your visit.  If you are not covered by a health insurance plan, we will ask for payment in full at the time of service or a minimum of $50, whichever amount is less.  We accept MasterCard and Visa for your convenience.

Other Insurance
If another carrier is responsible, i.e., workman's compensation, automobile liability, please make us aware of this at the time of your visit.  We are not responsible for billing third parties.

Billing
We will not bill you until your insurance carrier has determined that it has paid in accordance with your policy.  This process takes time and you may not receive a bill for up to three months after your appointment.  Your statement will indicate the portion of your bill, which is due from you.  We ask that you pay the patient portion in full when your receive your statement.  If a payment plan is necessary, please contact one of our Patient Account Representatives at (712) 246-7483.
 

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Confidentiality

The The Nebraska Medical Center staff maintains patient information concerning medical records and insurance in the strictest of confidence.  You will be asked to sign a release, which allows us to share relevant medical information with your insurance carrier.  Your signature also allows us to provide medical information to those involved directly with your care.  Information will not be shard with any other party without prior written authorization from you.  Please see our Privacy Statement.

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Contact Information

To make an appointment:  (712) 246-7400.

Billing Inquiries:  (712) 246-7483

If you have any questions or concerns, please contact Sharon Judkins, Clinic Manager.

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